Privacy Policy

1. Introduction

TNT Agency ("we," "us," "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it when you visit tntgency.org or engage our services.

2. Data We Collect

We may collect the following categories of personal data:

• Contact information — name, email address, and any details you submit via our contact form
• Usage data — pages visited, time on site, browser type, referring URL (collected via Google Analytics with your consent)
• Communications — emails or messages you send us directly

We do not collect sensitive personal data (e.g., financial details, government IDs) through this website.

3. How We Use Your Data

We use collected data to:

• Respond to your inquiries and project requests
• Provide and improve our services
• Analyze website performance and user experience (only with consent)
• Comply with legal obligations

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing (GDPR)

Where the GDPR applies, we process your data based on:

• Consent — for analytics cookies and marketing communications
• Legitimate interests — for responding to inquiries and improving our site
• Contract — when processing data necessary to deliver agreed services

5. Third-Party Services

We use the following third-party services that may process your data:

• Google Analytics — website analytics (only activated upon consent). See Google's Privacy Policy.
• Formspree — contact form submissions. See Formspree's Privacy Policy.

6. Data Retention

We retain your contact information only as long as necessary to respond to your inquiry or fulfill our contractual obligations. Analytics data is retained according to Google Analytics default settings (up to 14 months).

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing
• Data portability
• Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, contact us at hello@tntgency.org.

8. Cookies

We use cookies for analytics and site functionality. For full details, see our Cookie Policy.

9. Security

We implement appropriate technical and organizational measures to protect your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

11. Contact

For privacy-related questions or requests, contact us at hello@tntgency.org.